4 articles tagged as “Returns”:

• Create a Return on the fly in the Back Office

  This video takes you through creating a Return for an item on the fly in the back office.

  Published in:  🏷️Sales

• Create a Returns Document in the Back Office

  This video takes you through creating an Open Return and a Returns Document in the back office. The Returns Document can be printed or emailed to your customer. The Returns Doc includes a barcode that can be scanned when the return is received.

  Published in:  🏷️Sales

• Returns: Exchange an Item ready for dispatch

  This video takes you through the process of receiving a return and exchanging the item. First receive the returned item via Goods In either on the Stock App or Back Office. To exchange the Item, open Returns and find the Open Return completed in Goods In. Once you have exchanged an Item in Returns, Stok.ly will create a new sales order to process the item through Fulfilment (Pick, Pack & Dispatch) just like any order coming in through eCommerce or POS for delivery. This video is for eCommerce or POS orders taken for delivery. If you are looking for instore returns via ePos, please search for "ePos returns".

  Published in:  🏷️Sales

• Stock App: Create Returns on the Fly

  This video takes you through creating and completing Returns on the fly using the Stock App.

  Published in:  📱Stock App