Create a Returns Document in the Back Office

This video takes you through creating an Open Return and a Returns Document in the back office. The Returns Document can be printed or emailed to your customer. The Returns Doc includes a barcode that can be scanned when the return is received.

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Receiving a Return in the Back Office against an Open Returns Document

This video takes you through receiving a Return in the Back Office against an Open Returns Document. Please see the video "Creating an Open Returns Document in the Back Office".